Redefining Service with Robotic Precision

What if robots could become the ultimate partners in the service industry, seamlessly blending with human efforts to create the best customer experience possible? That’s precisely what Marianela, the trailblazing CEO and founder of To Do Robotics, is working to achieve. Join us as Marianela recounts her compelling journey from a pivotal encounter with a server robot in South Korea to her efforts in reshaping the food service industry. Through persistence and vision, she navigates the challenges of market development and the unexpected turns brought on by the COVID-19 pandemic. Marianela shares her heartening stories, including the uplifting moments at CES in Las Vegas and the hurdles she faced, such as a board decision that initially halted her passionate robotics project. Her story is one of resilience and dedication, offering a treasure trove of insights for aspiring entrepreneurs and tech enthusiasts alike.

We also dive into the fascinating world of robots in commercial cleaning, where Marianela sheds light on how her innovations are transforming the hospitality sector. Robots like Bella Bot are not here to replace jobs but to enhance human capabilities, assisting waitstaff in focusing more on delightful customer interactions. In hotels and casinos, cleaning robots tackle labor shortages and elevate cleanliness standards by consistently maintaining public spaces and offering detailed task reports. It’s a revelation in efficiency, setting new quality benchmarks in service-oriented businesses. Listen in as we explore these cutting-edge advancements and their potential to revolutionize the service and hospitality industries, painting an inspiring picture of a future where humans and robots thrive together.


Episode Highlights

  • Innovating Hospitality with Robotic Precision: Marianela’s journey through the robotics industry highlights the transformative potential of robotics in hospitality. Her insights reveal how robots, like Bella Bot, enhance the service experience by assisting human workers, rather than replacing them, allowing staff to focus more on customer interaction and satisfaction.
  • From South Korea to Las Vegas: Marianela shares her inspiring journey from a groundbreaking encounter with a server robot in South Korea to showcasing commercial robots at CES in Las Vegas. Despite facing setbacks, including a board decision that left her ambitious project unapproved, her dedication to revolutionizing the food service industry shines through.
  • Redefining Service and Cleanliness Standards: The episode delves into the evolving roles of robots in commercial cleaning, particularly in hotels and casinos. By addressing labor shortages and maintaining cleanliness standards with precision, cleaning robots redefine service-oriented businesses, blending human touch with robotic efficiency for unparalleled experiences.
  • Resilience in the Face of Adversity: Marianela’s story is a testament to resilience and the relentless pursuit of innovation. Her unwavering commitment to her vision led to the founding of To Do Robotics, a company dedicated to advancing robotic solutions in the hospitality industry, paving the way for future technological advancements.



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Connect with Marianela here:

Youtube: https://www.youtube.com/@todorobotics
Website: https://todorobotics.com/

 

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About Marianela:

Occupying a unique role in an extensively male-dominated industry, Marianela Nanninga, CEO and founder of ToDo Robotics, has spent years redefining and reshaping the commercial robotics space. Providing cutting-edge automation solutions across industries such as food service, hospitality, and real estate, their technology helps businesses address fundamental challenges, including labor shortages, to promote optimal efficiency. With a career spanning multiple industries and continents, Marianela has successfully launched new markets and verticals, positioning ToDo Robotics as an emerging leader in commercial automation.

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