This week we interview (#11) Don Williams, Founder of Don Williams Global about the customer service experience, sales, tone, and more.
About Don Williams:
Don Williams is the CEO of Don Williams Global, in addition to being a 2-Time #1 Best Selling & #1 Best Selling International Author of the Do It Yourself Contact Center Tool Box (2015) and Romancing your Customer – How to Attract, Retain and Win-Back Customers for Unbelievable Loyalty and Profitability (2017) and the creator of the “WOW, WOW, WOW Experience”. Don is a serial entrepreneur who started his first business in 1986 with capital totaling $6,000.00. Today Don has founded a dozen companies. Don’s client list includes International and Fortune 500 clients from A to Z. Don’s passion is helping businesses develop and provide such exceptional customer experiences that their market must reward them with dominance.